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Help for family account!

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Help for family account!

Plan

Premium

Country

USA

 

Device

iphone 10, laptop

Operating System

Windows

 

My Question or Issue

I want to switch to Premium Family but my wife originally signed up for Spotify through Apple.  If she cancels her Apple Spotify account and joins my family account, will she lose all of her playlists, etc.  She would kill me!

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Accepted Solutions
Marked as solution

Hey @gharm88,

 

Welcome to the Community!

 

Don't worry, she will just have to cancel her subscription through Apple, not the account.

She will have to get in touch with Apple to cancel her subscription, after that, her account will be reverted back to Free and then she will be able to join your Family Plan, her account details will remain the same.

 

Hope this helps!

View solution in original post

2 Replies
Marked as solution

Hey @gharm88,

 

Welcome to the Community!

 

Don't worry, she will just have to cancel her subscription through Apple, not the account.

She will have to get in touch with Apple to cancel her subscription, after that, her account will be reverted back to Free and then she will be able to join your Family Plan, her account details will remain the same.

 

Hope this helps!

Thank You!  She would kill me if she lost years of playlists created on Spotify.

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