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My Question or Issue
After reinstall my girl lost his account and don't know email. She registred member in my family setings. How findout email?
Hey @finderX, thanks for reaching out to the Community!
Could you try finding her account following the steps provided in this support article? If that doesn’t work, the only option would be to create a new account.
Let me know how this goes.
I found lost account in browser on android, where spotify have been, but uninstall.
If I lost that smartphone - where I can found email of family members?
There isn’t a way to check what email addresses your family members use on the Spotify account through your family account overview. You’re only able to view their usernames.
If they lost the smartphone and account— they would have to create a new account using the link I provided in my last reply if they are unable to find the account.
Hope this helps.