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How findout email for family account.

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How findout email for family account.

Casual Listener

Plan

Premium

Country

RU

Device

PC

Operating System

Windows 10

My Question or Issue

After reinstall my girl lost his account and don't know email. She registred member in my family setings. How findout email?

3 Replies
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Re: How findout email for family account.

Rock Star 23
Rock Star 23

Hey @finderX, thanks for reaching out to the Community!

 

Could you try finding her account following the steps provided in this support article? If that doesn’t work, the only option would be to create a new account.

 

Let me know how this goes.

Billy-JRock Star 23
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Note: I'm not a Spotify employee.
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Re: How findout email for family account.

Casual Listener

I found lost account in browser on android, where spotify have been, but uninstall.

If I lost that smartphone - where I can found email of family members?

Highlighted

Re: How findout email for family account.

Rock Star 23
Rock Star 23

Hey @finderX,

 

There isn’t a way to check what email addresses your family members use on the Spotify account through your family account overview. You’re only able to view their usernames.

 

If they lost the smartphone and account— they would have to create a new account using the link I provided in my last reply if they are unable to find the account.

 

Hope this helps.

Billy-JRock Star 23
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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