How you join Family Premium when you are invited?

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How you join Family Premium when you are invited?

NOMICASA
Casual Listener

How does the invited person join Premium family. When you accept the invitation, it gives you 3 alternatives, Facebook, login and registering, but not any logical simple way to vet in. What should you choose? Should you register or what? Or should you login? Cannot understand. Why should you register if you join an existing plan or account? If that is the case, how do you tell that you were invited and you want to join the Premium Family?

 

Plan

Premium

Country

 

Finland

 

3 Replies

Re: How you join Family Premium when you are invited?

Rock Star 6
Rock Star 6

Hi there @NOMICASA ! :)

Each member of the Family plan will have their own separate account log in. These options are there in the event you already had a previous or current Spotify account that you would like to use under the Family option. If you haven't had an account, you will need to create one to be on the plan. There's a full support article here for Family and I have also copied the steps on how to join the plan below.
I hope this was helpful and have a wonderful day! :)

 

Join an existing Premium for Family plan

To join an existing Premium for Family plan, you need to reside at the same physical address as the plan’s owner (the person who subscribed to the plan). 

All members have their own personal Premium account (so you don’t need to worry about asking the plan’s owner for their username and password). 

If you don't have an account yet, you’re given the option to create one as you join. If you do, and already have Premium, future payments switch to the plan owner (and any Premium time remaining from previous payments will resume when you leave the family plan). 

Note: If you're subscribed to Spotify Premium through a third party, e.g. your mobile provider, you need to cancel your subscription with them to join Premium for Family.

  1. Have the owner invite you to their plan.
  2. You'll receive an email with a link to join. Open and click ACCEPT INVITATION. You're redirected to your account page, where you'll see a confirmation screen.
    Note: If you're not already logged in or don't have an account yet, you'll be asked to log in or sign up before seeing the confirmation.
  3. Enter your details and click SUBMIT to join the Premium for Family plan.

Here are a few things to keep in mind:

  • You can only switch from one Family plan to another once every 12 months.
  • You can’t combine it with any trials, or offers such as the student discount.
  • If you're subscribed to Spotify Premium through another company (e.g. your broadband/mobile provider), you need to cancel your subscription with them to upgrade to Premium for Family.
Bethany_DawnRock Star 6
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Re: How you join Family Premium when you are invited?

carneypf
Visitor

I've tried to follow the steps below to assist my son in accepting the invitation I sent him to join my family sharing premium account. HOWEVER when he clicks on the accept invitation link sent to his email account he is always directed to MY profile on spotify. From here, we are only able to open spotfy with my email address and password and can not create a spotify account using his email address which I thought was the whole purpose of paying the extra subscription for a family account. Can you please clarify how we create an account for him that uses his email address but is part of my family subscription. 

 

Much appreciated.

Re: How you join Family Premium when you are invited?

Moderator
Moderator

Hey there @carneypf,

 

Thanks for posting about this here in the Community!

 

It sounds like your son is trying to accept the invitation from the same device it was sent from. In that case, it's possible you're still logged in with your own Spotify account on that device which would explain why he's getting redirected to it. 

 

If so, we'd suggest making sure to first log out of your account before he follows the steps to accept the invitation.

 

Alternatively, you can ask him to follow the following steps to join your plan:

  1. Open an incognito or private window in the browser you're using.
  2. Access your email inbox from that window.
  3. Open the invite and click ACCEPT INVITATION 
  4. You'll be redirected to a page where you should be prompted to either log in (if you have already signed up for a Spotify account in the meanwhile) or sign up for one before seeing a confirmation.
  5.  You'll see a confirmation screen. Enter the details needed and click SUBMIT to join the Premium for Family plan.

You can confirm if his Spotify account is in your plan by heading here, then clicking Premium for Family in the menu on the left. Keep in mind that you'll need to be logged in your own Spotify account to check this :)

 

If you're still having troubles, don't hesitate to give us a shout! We'll be happy to help further.

 

Have a lovely day :)

KaterinaModerator
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