I Wasn’t Ever Able to Redeem Google Home Mini

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I Wasn’t Ever Able to Redeem Google Home Mini

JuanCatala
Newbie

 

Plan

Family Plan

 

 

Country

United States

 

My Question or Issue

Ive been a Spotify premium customer for longer than I can remember and a Spotify Family Plan Member and I was never able to redeem the free Google Home Mini because of site issues always glitching. Is there anything to right this wrong 

 

3C65AC3C-4C66-469D-979D-8FB9071665C0.png
768CC6DB-C7B5-42B3-9D52-E659FD4C36CC.png
4 Replies
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Re: I Wasn’t Ever Able to Redeem Google Home Mini

Moderator
Moderator

Hey @JuanCatala.

 

Thanks for reaching out to us about this. We'll be glad to help you out!

 

First, would you mind trying to redeem the offer from a different device? Make sure to try using different browsers, as well as opening an incognito window.

 

If that doesn't work and you're still getting the same error as the one in the screenshot, then let us know and we'll see what we can do.

 

Thanks! We'll be looking out for your reply.

PeterModerator
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Re: I Wasn’t Ever Able to Redeem Google Home Mini

cnizegbu
Casual Listener

Hi I'm also experiencing the same issue. I tried a couple weeks back, and just tried to access the link from a laptop and mobile phone. Not sure what's wrong with the site. Can you please advise?

Screen Shot 2019-01-15 at 11.27.15 PM.png
Screen Shot 2019-01-15 at 11.26.45 PM.png
1 person liked this

Re: I Wasn’t Ever Able to Redeem Google Home Mini

Moderator
Moderator

Hey there @cnizegbu,

 

Apologies for the confusion.

 

The Premium for Family and Google Home Mini offer was only available for a limited time while supplies lasted. Since it's no longer available, this would explain why you're having troubles accessing the page currently. You can find more info here

 

Hope this helps clarifies things.

KaterinaModerator
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Re: I Wasn’t Ever Able to Redeem Google Home Mini

cnizegbu
Casual Listener
Hi,

Why was the google home suggested as available for redemption until 1/15,
if in fact the product was not actually available?
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