Hi there @Melk97,
thanks for reaching out to the community !
There's a common mistake among users who have created more than one account, upgraded and are logged into the wrong one.
Therefore, please visit your account overview page, scroll down and click "Sign Out Everywhere".
Then, use this help page to locate all the accounts listed with your details and make sure that you're logged into the right account.
Hope this helps.
Let me know how it goes 🙂
OneByBooRock Star 19
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