I cant change my counntry in my accaunt.

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I cant change my counntry in my accaunt.

EgoistkA
Casual Listener

I would like go to Family Premium with my husband, but I cant because I dont have bank card of this country and I cant change my counntry in my accaunt.

 

 

My Question or Issue

 

5 Replies

Re: I cant change my counntry in my accaunt.

Rock Star 2
Rock Star 2

Hi,

Why can't you change it? Isn't your country in the list at all? Do you get an error?

 

Regards,

René

Rene01Rock Star 2
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Re: I cant change my counntry in my accaunt.

EgoistkA
Casual Listener

Because this option is not actively

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Re: I cant change my counntry in my accaunt.

Emilia_8
Composer

To change it, you have to be in the country you want to change it to. 

So if you want to change country on your account from UK to another one, you have to be in that country. If you're currently in the UK, you can't change it. 

Re: I cant change my counntry in my accaunt.

GabrielB89
Visitor

I have a similar issue. My wife and I we moved from France to Germany, I was able to change my country after entering new card data,but impossible to change mw wife's country, therefore, not able to invite her to my Spotify Family members... Is there a solution to this issue??? 

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Re: I cant change my counntry in my accaunt.

Rock Star 2
Rock Star 2

Hi @GabrielB89,

 

Ok, so for your account it's ok. For your wife it doesn't really matter. You can listen with spotify premium from everywhere you want. So that shouldn't be related to being unable to invite her.

What happens after the invite? She got a mail and she activated her account?

 

Regards,

René

Rene01Rock Star 2
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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