Announcements

I don't get any mails from spotify

Reply
Highlighted

I don't get any mails from spotify

user-removed
Not applicable

Hey all,

 

I don't get any mails from spotify. However, the mail adress in my spotify player is the good one. I don't get mail when I ask for a new password or when I am invited for spotify family. How can we fix this?

 

 

 

 

5 Replies
Highlighted

Re: I don't get any mails from spotify

Rock Star 23
Rock Star 23

Hey @user-removed, and welcome to the community.

Hope you're doing great! 

 

I'll be happy to help. Can you tell me who your email provider is? You should know directly from your email address, whether it's (@gmail.com, @yahoo.com).

 

Keep me posted, and I'll take a look for you 🙂 

Billy-JRock Star 23
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
Highlighted

Re: I don't get any mails from spotify

user-removed
Not applicable

Hey, Thanks for helping out! 

 

My email is hotmail.

Highlighted

Re: I don't get any mails from spotify

Rock Star 23
Rock Star 23

Hey, again @user-removed.

 

Thanks for the information! Please make sure that you're checking the right folders, and check any spam/junk folders. If that doesn't help, please contact support here.

 

I hope this helps! Have a nice day 🙂 

Billy-JRock Star 23
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
Highlighted

Re: I don't get any mails from spotify

user-removed
Not applicable

Folders checked, first thing I did. But nothing in there.

Highlighted

Re: I don't get any mails from spotify

Rock Star 23
Rock Star 23

Hey, @user-removed.

 

Thanks for checking! In that case, I'd recommend contacting Customer Support using the link I provided above.

 

Have a nice day 🙂 

Billy-JRock Star 23
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
SUGGESTED POSTS