I have Premium for Family, but only they administrator can see the lyrics.

[s-g4_wfeoza1]

Plan

FamilyPFamily 

Country

Colombia

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

I have Premium for Family, but only they administrator can see the lyrics, others members of the group can't. The optión si not available even when they login through mi smartphone. So i think the problem is not the device but the account.

Thanks a lot for your help.

[Elena]

Hey there @s-g4_wfeoza1!

Thanks for reaching out to us.

This is one of our new features that we’re trying out. We always test possible improvements, so you might not see something your friends do. 

We suggest that you log out > restart your device > log back in 2 times to force a sync with the system.

If that doesn't do it for you, it's possible that your account is not in the test group for the feature. Take a look here for more info.

We hope this helps. We'll be here if you have more questions.