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I paid premium but I still using free

I paid premium but I still using free

I paid for my premium and I have the bill nothing wrong with my credit card. But why i'm still using the free account?? I expect for my premium account as soon as possible.

Plan

Free/Premium

Country

 Turkey

Device

(iPhone 6, Lenovo IDEAPAD 320.)

Operating System

(iOS 10, Windows 10.)

 

My Question or Issue I paid my premium but I'm still using the free account. I WANT TO FIX MY ACCOUNT AS SOON AS POSSIBLE.

 

Reply
1 Reply

Hey @Fatmacolak, welcome to the Community.

 

Hope you're doing great!

 

Spotify is investigatin it. Head here and follow the steps provided there. Follow it for any further update.

 

Thanks! 🙂

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