Hey guys, I've been a part of my family plan for a couple of years and recently lost access to it.
My mother, plan's owner, received an email that 2 of the plan's members needed to confirm an adress... since I've been a member for years I never thought it was me and since it was a number referring to one of the members and my spotify account is on an email that I rarely check, I couldn't know.
Now I've lost my premium account and get an error everyitime I try to accept new invitation.
is there anyway around it?
Thanks in advance :)
PS: we all live in the same address
Solved! Go to Solution.
I suggest you contact support so they can help you
You may see an option to chat with support instead of email.
If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.
Support usually replies within 24-48 hours.
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