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Impossible de rejoindre un Spotify family

Impossible de rejoindre un Spotify family

Bonjour, 

Je fais partie d'un cercle Spotify family depuis plusieurs mois mais suite à une arnaque, il n'a plus fonctionné. Une fois le problème résolu, ma mère m'a renvoyé une invitation mais impossible de l'accepter, j'ai le message "il n'est possible de changer de Spotify family qu'une fois par an". Les autres membres de ma famille n'ont eu aucun problème à accepter l'invitation... Help! 

 

 

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5 Replies

Hey @ML3711, thanks for reaching out to the Community!

I hope you don't mind me replying back in English.

Could you let me know if you have joined another Premium for Family plan in the last 12 months?

Keep me posted 🙂 

Billy-JSpotify Star
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Hi Billy-J

Thanks for replying! 

Well, I did join my parents' premium for family plan before they got scammed, but nothing else. 

Hey @ML3711,

 

Thanks for getting back to me.

If you've joined a Premium for Family plan before and you're trying to join a different one - you won't be able to, since you're able to switch Premium for Family plans every 12 months.

 

There is some more info on this here.

I hope this helps. Let me know if you have any questions 🙂 

Billy-JSpotify Star
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If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

**bleep**... 

Alright, thanks for answering and the help 🙂 

Hey @ML3711,

 

No problem at all! If you need help in the future, you can always start up a new thread and the Community will be happy to help.

 

Have a great day ahead 🙂 

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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