Announcements
The Spotify Stars Program: Celebrating Values Week!

Help Wizard

Step 1

NEXT STEP

Invitation doesn't work

Invitation doesn't work

Plan

Free/Premium

Country

Netherlands

Device

iPhone 8, MacBook pro, iPhone SE

 

My Question or Issue

I've been sent an invitation te become a member of spotify premium family. I was confused so I stopped my old premium subscription. Now I have spotify free, but when I accept the family invitation and press ''edit profile'', nothing happens. I already tried logging out on every device and tried it again, but it doesn't work. How can I accept the invitation and upgrade my account?

Reply
2 Replies

Everyone trying to help me, thanks! I've already solved it 🙂

Hey there @lotjedj,

 

Thanks for reaching out about this here in the Community.

 

Glad to hear that everything's working well once more! 

 

If you come across similar issues in the future, we'd suggest giving it a try in an incognito or private window in your browser. 

 

If there's anything else you'd like help with, don't hesitate to give us a shout! We'll do our best to lend a hand. 

 

Have a lovely day 🙂

KaterinaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself! 

Suggested posts