Invitier Family members

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Invitier Family members

MichaelAllinger
Newbie

Hi,

 

I upgraded to the Family Account and can‘t invite the other members. I accept the invitation and it shows a code in the email, but when I press accept, nothing happens and it stays in the invitation sending mode. What can I do? Please help! Thank you in advance. Greets Michael

5 Replies

Re: Invitier Family members

SergioDavid
Roadie

Hey @MichaelAllinger, welcome to the Community!

 

It sounds like you invited your own account to the plan. Make sure that when you're sending the invites, you send them to the email addresses of your family members.

 

If they have an account set up, they just need to follow the steps listed here. If they don't have an account set up yet, they can create one here.

 

Hope that helps :)

 

Re: Invitier Family members

tina2208
Casual Listener

i‘ve got a similar probelm: if i send an invitation to my fathers email adress he can‘t accept it, there always comes an error which says that he can‘t register to spitify because the website ran out of date (but i sent it just a few minutes ago).

can someone help me please, i don‘t know what to do

Re: Invitier Family members

Moderator
Moderator

Hello @tina2208,

 

Thanks for getting in touch!

 

Try opening up an incognito internet browsing window and see if you can accept the invitation from this window.

 

Hope it works! Let us know how it goes.

 

Have a nice day.

GuidoModerator
 
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Re: Invitier Family members

tina2208
Casual Listener

it worked!! 

thanks a lot 

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Re: Invitier Family members

Moderator
Moderator

Hey there @tina2208,

 

Thanks for keeping us in the loop.

 

Glad to hear your father successfully joined your plan now!

 

If there's anything else we can help with, don't hesitate to give us a shout. We'll be... spotify:track:0RgbnHAEagK03KEHy634to

 

Have a lovely day :)

KaterinaModerator
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