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Issues with the family premium account

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Issues with the family premium account

Avatar of Dennibob
Casual Listener
2019-02-18 05:05 PM

Hello, I do have a problem with the family premium account. I do share an account with my girlfriend. But as she uses my account she can pause/play the music on my phone. Is this correct? Or should she have her own account?

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Avatar of Maxim
Spotify Star
Spotify Star
2019-02-18 05:16 PM

Hey @Dennibob,

 

Thanks for reaching out.

 

All members of a Premium for Family plan must have their own account, or else they won't be able to listen to music at the same time. 🙂

You can learn more about Premium for Family at https://support.spotify.com/account_payment_help/premium_for_family/premium-for-family/.

MaximSpotify Star
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Avatar of Maxim
Spotify Star
Spotify Star
2019-02-18 05:16 PM

Hey @Dennibob,

 

Thanks for reaching out.

 

All members of a Premium for Family plan must have their own account, or else they won't be able to listen to music at the same time. 🙂

You can learn more about Premium for Family at https://support.spotify.com/account_payment_help/premium_for_family/premium-for-family/.

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Avatar of Dennibob
Casual Listener
2019-02-18 06:05 PM

Ok, thanks a lot! 

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