It asks family members for adress

[Spot12345678]

I am trying to subscribe a family member, but it asks him for an adress. I have never entered an adress on spotify so I assumed it was my billing adress, but it says it is wrong. (I already tryed my work, home and old adress and nothing worked)

Help!

[Maxim]

Hey @Spot12345678,

If you move, or enter the wrong details, you need to create a new account and subscribe to Premium for Family on that account. Don’t forget to cancel the subscription on your old account.

Hope this helps.

[Spot12345678]

This doesnt sound like a good solution, I´d be loosing all of my playlists...

[Maxim]

Spotify Support can transfer them all over to the new account, just contact them through one of the channels below:

Contact form: https://support.spotify.com/contact-spotify-support/?contact
Facebook: https://www.facebook.com/SpotifyCares/
Twitter: https://twitter.com/spotifycares

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.