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Just wonder about payment of premium family

Just wonder about payment of premium family

Hello I just wonder about payment of premium family...

First I downloaded Spotify on Friday, 8 September 2017 and I used free trial for 7 days and then on Saturday, 9 September I registered premium family 199THB but in the picture as I attatched tell that "we will renew for the register automatically on 13/9/2017, we will charge for 199THB." 

But I wonder that I registered on 9/9/2017 why they don't charge 199THB on 9/9 why they charge on 13/9 that was not 1 month yet but it's just 4 days. Thank you for your help.

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1 Reply

Hey!

 

I would reach out to support to have them check your account "backstage" so they can check it out for you and see why you will be charged so soon after signing up: 

https://www.spotify.com/about-us/contact/

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