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Kicked out as Family Member

Kicked out as Family Member

My husband (yes same adress as mine) put me (and our three children) in the family-premium acount nearly two years ago. Today I received a mail from spotify that my adress could not be confirmed. Which must be a joke cause we haven't moved since 2005.

My husband checked his account and tried to send a new invitation code to me - which I received - but the confirmation page denied me to check in.
The "help" pages of spotify did not realy help.
What can we do now??

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1 Reply

Hi, @Ilke!

 

Welcome to the Spotify Community.

 

Could you try clearing your browser's cache/cookies and refreshing it to see if this helps? Also, trying to accept your invitation from an incognito window or a different browser/device could be helpful.

 

Let us know how it goes. 

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