Lid geworden van family met eigen free account

[Lekahena]

Geaccepteerd via mail maar in de app blijft account op free staan. 

Op spotify.com staat dat ik lid ben van een premium family. 

[Daisy]

Hey,

Glad to have you on the Community. No worries, we're here to help! Hope you don't mind the reply in English.

If you can't make use of the Premium features, could you have a look at this page and go through the steps? 🙂

Also be sure to check the following:

• Log out and back into your account
• The status of your subscription
• The status of your payment
• That your Premium subscription isn't on another account

Thanks! Let us know how you get on.