Announcements
The Spotify Stars Program: Celebrating Values Week!

Help Wizard

Step 1

NEXT STEP

My Son got removed and now he can´t accept the invite anymore...

My Son got removed and now he can´t accept the invite anymore...

Hello,

I have a Spotify Family Account. Recently my son got removed, because he forgot to follow the email for confirmation of the private adress. I wanted to reinvite him to my Family Account, but he couldn't accept the invitation, even if we tried to cancel the invite and repeat it for several times

 

How can I add him back to my Account?

 

Kind regards

Parziman

Reply
3 Replies

Hey @Parziman, thanks for writing.

 

If you have already tried using different browsers in your computer, I suggest you get in touch with the Spotify Cares staff - They'll be happy to help you further with this.

 

There are a few ways to contact them.

 

Another great way is to reach Spotify via Facebook support. Shoot them a message here: Spotify Cares.

 

When you message them, inform all the e-mail addresses on the plan.

 

Let me know if this helps!

BittencourtSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Hi,

thanks for your answer. I tried Spotify Cares.

Hope they will help soon 😉

Regards Parziman

Hey @Parziman,

 

I'm sure they will!

 

Best regards 🙂

BittencourtSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts