My family was kiked out with any reason of the plan and now they can`t join again

[jorgeordaz17]

Hello, My family was kiked out of our plan with any reason and now they can`t join again, i`ve sent the invitation, they filled the information spotify ask for and it didn`t let them enter again. I live in the same adress as my family.

[Jacob]

Hey @jorgeordaz17, welcome to the Spotify Community!

Could you ask your family members to try to join again using another web browser?

Let me know how it goes 🙂