My relativr can't join Premium for Family

[FernandoRocker]

Please help. My relative can't join Premium for Family. It says that the address cannot be verified. It was working fine a few weeks ago.

[Jacob]

Hey @FernandoRocker, welcome to the Spotify Community!

Does your relative live at the same address as you?

Looking forward to your response 🙂

[FernandoRocker]

Yes. He is here right now.

[Jacob]

@FernandoRocker,

All you need to do is get in contact with Spotify support and their Accounts team can take a look backstage. The easiest way to contact them is by messaging SpotifyCares on Facebook or Twitter! They usually respond within 48 hours 🙂

[FernandoRocker]

Thanks.