Nao consigo atualizar forma de pagamento

[AliceRG]

Plan

Premium familia

Country

BRASIL

Device

Samsung galaxy S10 Plus 

Operating System

Android 10

My Question or Issue

Nao consigo atualizad a forma de pagamento,  a página simplesmente não carrega, já ate cancelei meu plano premium e mesmo assim, tentando abrir de aparelhos diferentes, navegadores diferentes e não carrega de forma nenhuma a tela de pagamento. 

[OneByBoo]

Hi there @AliceRG,

thanks for reaching out !

I hope you don't mind me replying in English as it's the official community language - feel free replying in your own language.

Could you please add a screenshot of what you see on your payment page when trying ?

Note: make sure to hide/remove and sensitive info shown

Waiting on your post 🙂