Never received my google home mini

[tracyexplores]

Plan

Family

Country

Device

Iphone XS Max

Operating System

iOs 10

I requested for my google home in November. I got the link in my email to purchase and did and everything went through. However its been about a month and I never got a confirmation email that it ever got sent and I never received the item. Should I have gotten the item already if I processed a request for one on 11/22/2018?

[Maxim]

Hey @tracyexplores,

Thanks for reaching out.

As Google is the one responsible for shipping of the devices, it might be best, in this case, that you reach out to them for more info.

You can reach them via one of the channels below:

• Help center: https://support.google.com/store
• Twitter support: @MadeByGoogle

Thanks 🙂

[AndresPadilla]

It has been two weeks since you posted. Did you receive it already? 

I am in the same situation as you were when you posted this. I have not received it nor do I have an email from Spotify or google saying I was succesfully registered with my Spotify Premium Family Account to receive one.