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Plan

Premium

Country

 Canada

Device

Samsung Galaxy Note 8, iPad, internet

Operating System

(iOS 10, Android Oreo, Windows 10)

 

My Question or Issue

According to my credit card hold, I am being charged for my Student Premium, which I applied payment for back on the 5th (so Friday). It worked okay after I thought I updated my payment information, but each and every time I log into my Spotify, it tells me that I need to renew my payment information again. My Premium Student expires March 23, 2019, but the fact that I'm unable to get the billing to go through on Spotify's side is kind of making me mad. I've given them my billing information about 5 times now in addition to the time on the 5th (Friday). I don't want to be charged twice for my account.

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1 Reply

Hello @RadioactiveRyly!

 

Do you still need help here? If so, just let me know and I'll be here to help you out 🙂

 

Have a nice day!

Jose_MSpotify Star
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