No empty slots on family premium

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No empty slots on family premium

rmiles7721
Regular

 

I recently deleted an invite link for my son-in-law who has never set up his spotify account. No need to I guess since he mainly uses my Echo to listen.

 

I attempted to add another family member this morning and there are no empty slots, however, only four family members including myself.  The Send Invite button/link is grayed out. No send invite by email link either. 

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Re: No empty slots on family premium

Moderator
Moderator

Hey there @rmiles7721,

 

Thanks for keeping us in the loop.

 

We did some magic backstage and all should be working as it should now, as you saw :) Glad to hear that all's well now.

 

Have a lovely day!

KaterinaModerator
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"Kindness is the language which the deaf can hear and the blind can see." - Mark Twain
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Re: No empty slots on family premium

Rock Star 6
Rock Star 6

Hi @rmiles7721,

 

I recommend you to try to open your account page with another browser and in an incognito window to see if it makes any difference.

 

Let me know how it goes! Thank you :)

BruneliciaRock Star 6
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Note: I'm not a Spotify employee.
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Re: No empty slots on family premium

rmiles7721
Regular
I have already tried that. Used Chrome in incognito as well as after
clearing cookies and cache and then tried with MS Edge

Re: No empty slots on family premium

Rock Star 6
Rock Star 6

Hi @rmiles7721,

 

Can you try adding your family member from a different device altogether, while connected to a different internet connection? :)

BruneliciaRock Star 6
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If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
1 person liked this

Re: No empty slots on family premium

rmiles7721
Regular
I tried that as well. Didn't work. Tech support got in touch with me that
day and it's all good now. Still don't know what the problem was. Something
on that end as I've changed nothing.
Solution! 1 person liked this

Re: No empty slots on family premium

Moderator
Moderator

Hey there @rmiles7721,

 

Thanks for keeping us in the loop.

 

We did some magic backstage and all should be working as it should now, as you saw :) Glad to hear that all's well now.

 

Have a lovely day!

KaterinaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
"Kindness is the language which the deaf can hear and the blind can see." - Mark Twain
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