No option to add new family members

[shelliallen]

Plan

Premium

Country

Australia

Device

Desktop

Operating System

windows 10

My Question or Issue

I am trying to add family members to my premium account, but there is no option to do so. Please help

[Billy-J]

Hey @shelliallen, thanks for reaching out to the Community!

I'll be happy to help out!
Are you the plan manager of your Premium Family plan? Keep in mind only plan managers can invite and remove members from the plan. 

If you are the plan manager, could you try sending an invite (if you're not sure how, follow these steps > Invite and remove members section) using a different browser or private window? If you still don't see the option to do so there, send me a screenshot of what you see when you try to send an invite (make sure to hide sensitive info when posting to the Community).

Let me know how this goes!