Not receiving email invitation to join Family account

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Not receiving email invitation to join Family account

boisvertjeff
Newbie

Plan

Free/Premium > Family

Country

AUS

Device

iphone, Macbook Pro

Operating System

iOS, macOS

 

My wife used an email address for my Spotify account in the US. This invite has been cancelled and resent to the email I use in Australia. I haven't received the invite, and am not in fact receiving any emails from Spotify when I try and reset the account password. I cannot find any way to enter the invite code without the email. Is this a known issue? How is this fixed?

1 Reply

Re: Not receiving email invitation to join Family account

Rock Star 14
Rock Star 14

Hey there @boisvertjeff,

thanks for posting !

 

Can you please check out this Spotify answer to see if it provides any sort of help ?

 

Thanks :)

OneByBooRock Star 14
Help others find this answer and click "Accept as Solution".
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