One of my family members failed to update address information

[Kortan0509]

My girlfriend didn't provide the adress info in time and now she's removed from my family subscription. We can't seem to find a way to update the adress info now and i can't add her to my family again. Is there a way to fix this?

[MonicaM_Bogota]

Hi, @Kortan0509!

Welcome to the Spotify Community, we're glad to see you're part of the band.

Currently, it's not possible to update or verify the address that you registered when you subscribed to Premium for Family. Don't worry, our Accounts team can take a closer look at this. You can get in touch with them from any of our social media help sites: @SpotifyCares on Twitter and Spotify Cares on Facebook. Just send them a private message with your account's email address and username.

You can also use our Contact Form to get email support.

Don't hesitate to drop us a message if you need us again.