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People are in my "family" who I didn't invite

People are in my "family" who I didn't invite

I have a Premium for Family subscription and I'm only using 2 of the seats. However on two different occasions I've logged into my account and found other people in my "family" that I don't know. I never invited them. I have removed them but either they have come back or some new people got in there. How are they able to join my "family" when I didn't send out an invite? I have the most recent email addresses from the two who were leaching on my account and would love to have their accounts frozen or penalized for stealing. My next move is to fill up my empty seats with my other personal email addresses just so no one else can use them. There must be a better way!

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1 Reply

Hey @familyuser123, thanks for writing!

 

That's odd. As we can only join one Premium for Family plan every 12 months, I don't know how they're able to rejoin your plan.

 

My first suggestion is that you log out everywhere and then reset your password

 

Let me know if this helps!

BittencourtSpotify Star
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