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Person in family working in another country and unable to join family plan.

Person in family working in another country and unable to join family plan.

I just switched from a personal plan to a spotify family plan, the problem is, the person I want to invite is working in another country right now. They DO reside with me, but they aren't here now. I want to add them to the plan but it seems impossible to do it right now (not to mention that getting a hold of any help by spotify is a huge pain in the rear.)

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1 Reply

Hey there @Tarvos15

 

Thanks for reaching out - we’re here to help!
 

We suggest you send the invite to the person once they're back at your residential address. Upon accepting the invite for the Premium Family the person must be at the address of the plan owner. They must be logged in to their own Spotify account on their own device in order to successfully accept the invitation.

 

You can check this help page for more info regarding the Premium Family. 

 

Hope this helps. Let us know if you have any more questions. 

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