Plan Familiar


Plan Familiar


Hola, es la primera vez que solicito el plan familiar, el pago lo hice en el oxxo, mi duda es que en mi cuenta no me aparece que este suscrita a nada, no sé que se hace a partir de ahora, no si tengo que esperar los 3 dias de acreditación a que aparezca algo o asi, tampoco se si despues de esos 3 dias me van a mandar un codigo o si viene un codigo en el recibo del oxxo.

 alguien que me ayude?



1 Reply

Re: Plan Familiar


Hey there @Alix5098,


Thanks for reaching out to us and welcome to the Community 🙂


Hope you don't mind us replying in English as it's the Community's official language.


If you are not sure, that you've activated the Premium Family successfully, you can click here and go your account overview page. There you can see, if the account is on Premium. When you click on Receipts, you can see if you've paid for the subscription. 


In order to invite members to the Premium Family, you can follow these steps. This is also another way to check if you've subscribed to Premium Family.


Hope this was helpful for you. If you have more questions, you know where to find us.

Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.