Premiu Familia

[OSMYS]

BUENAS, NECESITO AYUDA POR QUE SACARARON A UN MIEMBRO DE LA FAMILIA DEL PLAN FAMILIAR Y NO DEJA VOLVER A INGRESARLO

[Alfredo]

Hey @OSMYS, welcome to the community!

Since the community is supported in English, I hope you don't mind me replying like this.

Right now, all members of the Premium for Family plan must live in the same physical address to join. If your Family member couldn't verify the address used by the plan owner, they won't be able to join.

You can find all the info on how the plan works, troubleshooting steps, and frequently asked questions here.

All the best.