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Premium Family Logon on New Phone

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Premium Family Logon on New Phone

Casual Listener

Hello. Hope someone can Help. 
I have a premium family membership through my wife. 
I got a new Iphone the other day but cant log into the premium/family account on it. When I look at my old phone the users name is a long alphanumeric name that goes off the screen and I cant seem to find it anywhere. 
I have an "old" spotify free account which I can signin into on the new phone but of course I dont want to lose the "Like songs" I have built up on the Prmium/Family account. 
How do I find my username ? 

2 Replies

Re: Premium Family Logon on New Phone

Moderator
Moderator

Hey @dsutlieff,

 

Thanks for reaching out about this here in the Community. 

 

If you have in mind the email address(es) which might be associated with your Premium Family account, would you mind following the procedure here?

 

After choosing a new password, make sure you log out everywhere. At this point, you should be able to access your Family account with the email address and the new password. 

 

Hope you'll find this useful. We'll be here if there's anything else we can help with!

MarioModerator
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Re: Premium Family Logon on New Phone

Casual Listener

Thanks - I dont need to reset my password (I know what it is). I just want to understand what my user name is under the Premium Family plan.

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