Spotify Community

aubreyruiz07 · ‎2018-12-21

Hello,

I currently had Family Premium Plan with my cousins and now it doesnt work. She sent me another invitation but it states I am unable to join.

Country

Canada

Maxim · ‎2018-12-21

Thanks for reaching out.

Do you reside at the same physical address as your cousins?

Let me know.

MaximRock Star 24

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aubreyruiz07 · ‎2018-12-21

Yes i do. Thanks for the response

Maxim · ‎2018-12-22

Can you please let me know the exact error message that you're seeing?

I also recommend giving it a try on another device.

MaximRock Star 24

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

Premium Family Plan