Premium Family and Alexa

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Re: Premium Family and Alexa

Casual Listener

Can you clarify, you said to be able to play their own spotify accounts playlists etc, that each alexa device would need to be logged into by their separate spotify account and their own Alexa account. Do you mean Amazon account or is there such a thing as an Alexa account?

 

And can that spotify login be one thats part of a family plan. So I have my login, my son, and wife have their own logins. All the alexas are on one amazon account.

I am hoping as I set up my sons Alexa, thatits tied to our families Amazon account and his spotify login, it will play his playlists etc and not step on our other alexas signed into other spotify logins (same family account)

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Re: Premium Family and Alexa

Visitor

I need to have the ability to use spotify family premium for multiple family members to control my smart home, which includes multiple echo devices.

 

Currently, it appears multiple family premium users cannot operate in an echo environment that uses a sing amazon account. And, using multiple amazon accounts messes with the operations of smart devices within my smart home.

 

Please let me know if there is a way to make this work.

 

Thanks.

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Re: Premium Family and Alexa

Regular

Hi all,

 

A very similar issue has been driving me mad for ages but I may have stumbled across a solution / workaround for our specific case. Hopefully it is relevant for you too. Apologies for the ramble!!!

 

Our setup - We have a single Amazon Account (my wife's). In the Alexa App on her phone we have linked this Amazon Account to a Spotify Family "Admin" Account (again my wife's). Then within her Spotify Family account she has added a further 3 family "Member" accounts for myself and our 2 boys. In the house we have 4 Amazon Echo's, all connected to the same Amazon Account (my wife's). Each of us has a mobile phone with the Spotify app installed.

 

Our issue - we were not able to listen to different music on different Echo devices at the same time e.g. my wife could be listening to her music in the Kitchen, but if one of the boys came along and started playing music in their room or I played the music in the car, the kitchen music would stop.

 

To resolve this:-

 

- Ensure that all member of the household login to their own Spotify Member accounts on the Spotify App on their mobile phones and setup their own playlists in their own accounts. In our case we had all managed to sign in to my wife's account on our phones and setup playlists in her account, even though we paid for Spotify Family. Sounds like an impossible mistake to make but we did it!

 

- Pair / connect the Spotify App on each of your mobile phones to the Echo device you want to play music on. To do this say "Alexa, Spotify Connect" to the specific Echo you want to listen to music on and follow the instructions that Alexa gives you. This allows my wife, myself and our boys to each play music from our own Spotify accounts / playlists onto a different Echo, all at the same time. Tested and works well

 

Words of warning

 

- When you do use the "Spotify Connect" command, I found it best to keep Spotify closed whilst you ask Alexa, then open Spotify when she tells you to. If you don't, the connection between Spotify App & Echo isn't always made.

 

- each of our Spotify App's do tend to forget some of the Echo devices over time, so you may have to repeat the "Alexa, Spotify Connect" command from time to time. 

 

- If you want the full voice controlled playing of music simply by speaking to Alexa, then i'm afraid this solution does not work for the Spotify Member accounts. For us only my wife has this luxury because it is her Spotify Admin Account which is linked to Amazon in the Alexa App. To achieve this for everyone, you would all need an Amazon account but then you lose the point of a house full of Echos and the benefits that brings

 

So whilst it is not perfect, it works for us and allows us to get all the benefits of the Echos around our home, plus the use of Spotify on them, which in my view is the best music app out there. Having to occasionally ask Alexa to "Spotify Connect" and click the odd button on my phone is for me a small price to pay for the best of both worlds.

 

Hopefully this has solved some of the difficulties that some of you are having. Oh and by the way, why don't Spotify tell you any of this!!

 

Happy New Year!

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Re: Premium Family and Alexa

Casual Listener

We used Google Play Music Family for years. Decent service. Everyone in the family could play anywhere. No probs. Only, it had no Alexa integration. We now have echo's in every room of the house, so I decided to switch.

 

We've had Amazon Music Family for about 6 months now. Even though the Echo's are all assigned to a single Amazon account, we could play different music in each Echo at the same time. I could even do it while listening to music in the car or at work. Only problem is that the Amazon service fails in a large number of other features. 

 

I am currently trying out Spotify Premium ( trial basis ). I am incredibly impressed with the service and the app. I was giddy. Every feature I've ever wanted was there. Then I integrated it to my Amazon Alexa. I was listening to music in my bedroom and it just quit. Then I realized it was because my daughter was trying to play music in her room. I was dumbfounded... until I started realizing what was going on. My reaction: "I can't believe they don't support this!". That's right... I just found my dream music service, but they dropped the ball in what is quickly becoming the most common usage scenario. There is no way I'm using a service where my music in the car or at work will be interrupted simply because one of my family members played music in their room's Echo. When it comes down to it, Spotify is so afraid of people sharing their account that they have crippled the experience for the ones actually paying for the service. 

 

@Peter (the Spotify Moderator), I just searched the community board and noticed you have been giving the same answer for about a year. There is no way I'm splitting our Amazon Echo's into different Amazon accounts just so we can enjoy our music. Basically would break the integrated Echo experience (communication, home automation, etc) just to support your platform. At this time I believe my trial of Spotify is over until unlimited play from Echo devices for a single Amazon account is supported. 

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Re: Premium Family and Alexa

Regular

Hi, your issues sound exactly like mine.

 

Just wondered if you had read my previous post above? Whilst the workaround is not perfect, and relies on the use of a phone / table / device logged in to each spotify account, it works well for us.

 

Good Luck

 

 

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Re: Premium Family and Alexa

Casual Listener

I did, and it sounds like an option. Unfortunately, my trial is of a single premium account, not family. I might upgrade to family and try it out. 

 

Thanks for the help!!

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Re: Premium Family and Alexa

Visitor
this doesn’t answer the topic of the question at all
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Re: Premium Family and Alexa

Newbie

The instructions are fine for connecting my account, but how do I specify a specific user to the device.  In our case we have three family members and I created a fourth called Living Room.   We only have a single Echo Dot and I want it to be the Living Room member of our family account.  How do I assign that?  Right now its defaulted to my profile as I connected the app I assume.  Do I need a phone with the app just to accomplish this?

*snip*

Casual Listener

Well... I finally switched over to the full family plan. I created accounts for everyone. That said, I can't get this to work. My Echos are all in one account and linked to the Spotify 'master account'. If I walk over to an Echo with a different account and say "Spotify Connect" it tells me to open Spotify and look for the device, but it does not show my any of my Echos. My phone is connected to my local wifi.

 

Oh well... guess we'll use Bluetooth, just like we did with Google Music. 

 

Edit: It worked!!!! On the 10th try... but it worked!!!

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Re: Premium Family and Alexa

Casual Listener

I'm glad you guys are focusing on the problem! But i think the easiest solution for both Spotify and customers would be to just allow concurrent streaming regardless of sign-in account or device. Video streaming services like Vudu have no problem with this, why does Spotify? 

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