Premium Family

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Premium Family

Casual Listener

Plan

Premium Family

Country

 

Device

android phones, android tablet windows 10 PC

Operating System

(Android, Windows 10 Windows 10,etc.)

 

My Question or Issue

My wife and  I use the same two email addresses. I have upgraded to Premium Family in order that we can use Spotify independently on our android phones, android tablet and our Windows 10 PC.  The PC account is upgraded to Premium Family, but when I try to activate  the emailed invitation from the PC to either our phones or tablet, I receive a message that I cannot join as I am already a member .  I cannot delete Spotify from the other devices (so as to reinstall under the new contract).

I have followed all of the instructions on the Spotify help pages and spent about 2 hours going round in circles. 

I really would be grateful for any help before I hurl every trace of Spotify out of the window and shuffle off to Deezer.

Thanks

 

 

 

Spotify Stating the bleeding obvious .jpg
1 Reply
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Re: Premium Family

Visitor
I am having the same issue!
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