Premium family dosnt work

[Warumfunktionie]

If I want to add items of my family members. It dosnt works.

We are not at the same adress.

We are at the same adress we are conecred to the same wlan. The items are side by side on the table.

What can I do?

[Katerina]

Hey there @Warumfunktionie,

Thanks for reaching out about this here in the Community!

Just to confirm, are you seeing an error when trying to invite your family members to your plan? 

We'd first recommend making sure that you're following the steps here to invite them to your plan. 

If you're still having troubles, it'd be helpful if you could share a screenshot of what you see, including any error messages. Just make sure that there's no private or sensitive info displayed when posting in the Community.

We'll be keeping an eye out for your reply. If you have any questions, don't hesitate to let us know.

Have a lovely day 🙂