Premium for Family not accepting prepaid Vanilla Mastercard

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Premium for Family not accepting prepaid Vanilla Mastercard

pfmusic00
Newbie

Plan

Premium for Family

Country

Canada

Device

MacBook Air 2018

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

I have been using Vanilla Prepaid Mastercard for over a year to pay for my subscription and when i tried to update it yestday it just errors out with no explanation.

1 Reply

Re: Premium for Family not accepting prepaid Vanilla Mastercard

Rock Star 21
Rock Star 21

Hey @pfmusic00, thanks for reaching out to the Community!

 

Could you try updating your payment details using a different browser? Make sure to follow these steps.

 

Let me know how this goes :)

Billy-JRock Star 21
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