Premium for Family not working

[AllanBach-DK]

I have Premium for Family and have invited one family member. The family member received an invite and accepted.

However, when I play Spotify on my iPhone (fx on my way to work) and the family member starts Spotify on her own IOS device back home in our house, then my Spotify stops working.

What do I do?

[LeoRager]

Hey! Welcome to the Spotify Community 🙂

It sounds like you have given them your account instead of a link to enter your family subscription. From over here you can click on add member and they’ll have to enter in their own Spotify account. Then you'll be able to listen simultaneously. 
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Music is a world within itself, it is a language we all understand. ~ Stevie Wonder
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[AllanBach-DK]

Hey Leo,

Thank you for your reponse. 

Found our yesterday that she could play Spotify fine on the IOS device itself, the problem occurred when she connected to our Sonos speaker. Problem was that her Spotify account was not correctly "connected" to the speaker. Now everything works 🙂

[LeoRager]

Hoorray! 

I'm glad that everything works again!

Have a nice time enjoying your favorite tunes on that cool sonos speaker!
If you liked my post: Feed my ego with likes 😄
If this post has solved your issue: Please accept this as Solution
Music is a world within itself, it is a language we all understand. ~ Stevie Wonder
Leo | Rising Star | Rock Star Program
Follow me on Spotify