Premium for Family problem

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Premium for Family problem

ab_maggio
Casual Listener

hello,

I have a Premium Family account, but when i go into the website I can not read the page with the components and can not change the members. When I select the link i just see a blank white/black page.

Is there sopmeone who knows how to solve this problem?

 

PS: monthly fee for premium family regularly paid.

 

3 Replies
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Re: Premium for Family problem

Rock Star 17
Rock Star 17

Hey @ab_maggio,

have you tried to use an incognito tab, clear the cookies of your browser and use another browser or device?

When this doesn't work, you should try to use another internet connection (e.g. cellular data instead of WiFi).

 

Have a nice day!

LK608

LukeRock Star 17
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Re: Premium for Family problem

ab_maggio
Casual Listener
Hello I tried but got same results
Even if I go through iPad I get the same blank page

Regards

Re: Premium for Family problem

nhee70
Newbie

I am having the same issue. 

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