Premium for Family - still commercials...

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Premium for Family - still commercials...

Newbie

Hi,

 

Since a few months I have a Premium for Family account and I have been using one of the accounts while running and the main account from home (Sonos so the kids can modify as they choose). Now my kids wants to use the accounts on their mobile phones/pads and I see that we always get the "Free version" feature set... My account tells me I have Premium fo Family but there is commercials all the time in the sub-accounts... Is there a setting somewhere here? Feels strange to have commercials when you pay not to have it...

 

/S

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Re: Premium for Family - still commercials...

Regular

HI 

JUST REINSTALL THE APP IN EACH PHONE,BUT BEFORE THAT,JUST ERASE THE LOCAL ARCHIVES IN EACH PHONE AND TRY WHIT THAT IF YOU CAN´T QUIT DE COMERCIALS, CONTACT THE CHAT SUPPORT ON SPOTIFY IN THIS LINK https://support.spotify.com/ad/contact-spotify-support/

IF THIS WAS THE SOLUTION FOR YOUR PROBLEM PLEASE CLICK ON ACCEPT THIS SOLUTION AND GIVE ME A LIKE.

 

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