Premium for Family suddenly disappeared

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Premium for Family suddenly disappeared

gggggg6
Visitor

I have renewed my payment for Spotify Premium for Family last September 9, with Order ID: 1177451778073106

 

I have successfuly added members to my Premium for Family, but now, October 10, it shows that my account is just Spotify Free. What happened here? I have also verified on my bank statement that the payment went through.

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Re: Premium for Family suddenly disappeared

ygv5ot5-8c_g
Newbie

Same happened to me

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