Premium for family

Reply

Premium for family

Rolf8
Casual Listener

Plan

Premium for Family

Country

Belgium

Device

One plus

Operating Systendroid Oreo

 

My Question or Issue

How come that I can see my daughter's listening history and all the rest of her music on my phone? I took Premium for Family to get rid of this. 

 

4 Replies

Betreff: Premium for family

Rising Star 17 ListenToGlobal
Rising Star 17

Hey @Rolf8.

 

It's most likely that you are logged in with your daughter's account. Do you have an own account yet? If so, log out and log back in again with your email and password.

 

Let me know if this helps.
Felix

ListenToGlobalRising Star 17
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Re: Premium for family

Rock Star 22
Rock Star 22

Hey @Rolf8, thanks for reaching out to the Community!

 

Could you make sure that you have your own Premium account?

 

If you're not sure if you're using the same account as your daughters - go to Home in the Spotify app > Settings > Account on both devices and check both usernames to see if they're the same.

 

Keep me posted :)

Billy-JRock Star 22
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Re: Premium for family

Rolf8
Casual Listener

Hi,

 

It is my account as I am paying for it. I am administrator.

This answer sadly does not help.

Rolf.

Highlighted

Re: Premium for family

Rising Star 17 ListenToGlobal
Rising Star 17

Hey again @Rolf8,

 

Do you remember if you gave your daughter your account info to log in or if she created an own account herself and you added her to the Premium Family Plan?

 

 

ListenToGlobalRising Star 17
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If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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