Problem with famliy member not being able to be part of the plan

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Problem with famliy member not being able to be part of the plan

daoa20
Casual Listener

Plan

Premium

Country

 Ecuador

Device

HTC

Operating System

Andorid Oreo

 

My Question or Issue

 My father lives with me and he can't be part of the family subcription due to an error. I've tried to invite him many times but it always shows an error. I had a chat with spotify staff in order to verify my address information and it still doesn't work. Please help.

1 Reply

Re: Problem with famliy member not being able to be part of the plan

Rock Star 24
Rock Star 24

Hey @daoa20,

 

Thanks for getting in touch. I'll be glad to help you out here :)

Could you give me some more information about what the issue was, and what were the steps our Customer Support team suggested you perform? Once I have that, I will be able to get a better picture of what the issue is and what to suggest next.

 

Thanks! Looking forward to hearing back from you.

MaximRock Star 24
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