Problemas com pagamento.

[DoidArthas]

Plan

Premium Familiar

Country

 Brasil

Device

Moto G5S Plus

Operating System

Android 7.1

My Question or Issue

 Não consigo efetuar o pagamento do plano familiar com o meu cartão de débito. A página fica dando erro sempre que tento.

No suporte pedem pra trocar de rede, de aparelho, e entrar na guia anonima, tentei e nada. Contatei o banco e está tudo certo. Tenho tentado desde quinta feira e nada, esperei 24 horas conforme informado no suporte e nada, alguem pode me ajudar?

[Katerina]

Hey there @DoidArthas,

Thanks for posting and welcome to the community!

Since the Community's official language is English, we hope you don't mind us replying in English.

Just to confirm, have you tried the steps here? 

If so and you're still having troubles, we'd recommend reaching out to our support team one more time to let them know you still need help.

Let us know how it goes!