Problemas con Plan Familiar Premium

[Karolvega]

Buenas tardes el dia de hoy renove el plan premium familiar el cual se deberia renovar hasta el 14/04/2018 pero revisando la pagina sale que se renovara el 24/03/2018 quiero saber xq ese detalle

[OneByBoo]

Hey there @Karolvega,

thanks for posting in the community !

Two different billing dates may indicate having two different accounts.

Please as a first basic step use this help page to locate all accounts listed with your details.

Let me know how it goes 😃