Problems paying Familiy Account via Klarna

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Problems paying Familiy Account via Klarna

S1lverston3
Newbie

Hi All,

 

Is there currently any problem known, paying the family account via Klarna. I have done so the past month and now Spotify is telling that they haven´t received the money  for the last month or so, and pausing my account. Re-Enabling, setting up a new Abo doesnt work?! Any Ideas?!

 

Thanks

1 Reply

Re: Problems paying Familiy Account via Klarna

Katerina
Moderator
Moderator

Hey there @S1lverston3,

 

Thanks for posting and welcome to the Community!

 

If you're having troubles paying for a Premium for Family subscription through Klarna, we'd suggest first checking this support site article

 

Keep in mind that you should be able to pay with Klarna for a Premium for Family plan with no issues. If the issue persists, we'd recommend giving it a go in an incognito or private window in your browser.

 

Have a lovely day.

KaterinaModerator
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