Requesting for your help. Lately there had been emails sent to Family plan subscription members asking them to confirm their addresses in a span of a month. Failure to do so would mean they will be removed from the Family plan.
My mom and dad, as non-techies, have completely missed this email and have been removed from my family subscription. According to the web help, I cannot re-add them and that only a solo premium subscription is their only option. (I tried readding them, it didn't work)
Is there a way I could ask Spotify to override this and make them eligible for my family subscription again?
Thanks for the help!