As the plan manager, I keep removing the Explicit Content for each of my plan members (in the account on my desktop), but there is one member who is able to keep turning it on again on his iPhone. When I go into settings in the app, I make sure the Explicit Content is turned off as well. I've restarted all devices and the problem persists - this one plan member is able to keep turning on Explicit Content for him. As the plan manager, can I control this or not? If so, please tell me know.
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thanks for your patience !
I would recommend performing a clean reinstall of the app on the family member's phone as there might be some corrupted installation files causing this.
It this doesn't do the trick, I'd like you to send a screenshot of the enabled content on your family member's account.
Let me know how it goes 🙂